Privacy Policy

Privacy Policy

Catermatch Solutions is a recruitment business which provides work-finding services to its clients and work-seekers. Catermatch Solutions must process personal data (including special categories of personal data) so that it can provide these services – in doing so, Catermatch Solutions acts as a data controller.

You may give your personal details to Catermatch Solutions directly, such as on an application or registration form or via our website, or we may collect them from another source such as a jobs board. Catermatch Solutions must have a legal basis for processing your personal data. For the purposes of providing you with work-finding services and/or information relating to roles relevant to you, we will only use your personal data in accordance with this privacy statement. We will comply with current data protection laws at all times.

1. Collection and use of personal data

Purpose of processing and legal basis

Catermatch Solutions will collect your personal data (which may include special categories of personal data) and will process your personal data for the purposes of providing you with work-finding services. This includes contacting you about job opportunities, assessing your suitability, updating our databases, putting you forward for opportunities, arranging payments, and managing our relationship with you and clients.

On some occasions we may be required to use your data for investigating, reporting and detecting crime, or to comply with laws that apply to us. We may also use your information during internal audits to demonstrate compliance.

Legal bases for processing:

  • Your consent
  • Legitimate interest
  • Legal obligation
  • Contractual obligation
Legitimate interest
  • Managing our database and keeping records up to date
  • Providing work-finding services
  • Contacting you to seek consent where needed
  • Informing you about similar services you’ve used recently
Statutory/contractual requirement

We may need to collect certain data to comply with legal or contractual requirements. If you do not provide this data, we may not be able to continue providing services to you.

Recipients of data
  • Clients
  • Former employers (for references)
  • Payroll providers
  • Other recruitment agencies in the supply chain
  • Auditors

2. Information when data not collected directly

Categories of data

Personal data: Name, address, contact details, NI number, nationality

Special categories: Health information, criminal convictions

Sources of data
  • Job boards, LinkedIn
  • Former employers or referees
  • Software providers supporting our services
  • Cookies

3. Data retention

We retain data only as long as necessary. For example, work-seeker records must be kept for at least one year, right-to-work records for 2 years, and payroll/tax data for 3–6 years per HMRC requirements.

When consent expires, we’ll seek renewal; otherwise, data will be deleted or anonymised.

4. Your rights

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right not to be subject to automated decision-making

To withdraw consent, contact rob.walmsley@catermatch.co.uk.

5. Cookies

Cookies are small text files used to make websites function efficiently and provide usage data. Most browsers allow cookie control through settings.

6. Login files

We use IP addresses for trend analysis and site administration. These are not linked to personal data.

We are not responsible for the privacy practices of other sites. Please read their statements when visiting.

8. Sale of business

In the event of a business sale or merger, personal details may be shared with advisers or new owners. You will be notified if your data controller changes.

9. Data security

Access to personal data is restricted to staff who need it. While we take reasonable precautions, we cannot guarantee complete security of internet or email transfers. For queries, contact info@catermatch.co.uk.

10. Changes to this privacy statement

This policy may be updated periodically, and changes will be posted here with revision dates.

11. Complaints or queries

For complaints, contact adrian.taberner@catermatch.co.uk. You may also contact the Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/ or call 0303 123 1113.